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Get started on Front

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  • 87 Topics
  • 161 Replies
87 Topics
Front User
Front UserFronteer
asked in Get started on Front
How can I change my email address?

How can I change my email address?

4901
C
1 year ago
Front User
Front UserFronteer
asked in Get started on Front
Can I recall / undo / unsend an email that I’ve hit send on?

Can I recall / undo / unsend an email that I’ve hit send on? 

8851
C
1 year ago
Front User
Front UserFronteer
asked in Get started on Front
Teammate send from personal address

I want my teammate to send from my personal email address. Is this possible in Front?

2371
C
1 year ago
Front User
Front UserFronteer
asked in Get started on Front
How do I manage my billing and plan?

How do I manage my billing and plan?

1011
C
1 year ago
Front User
Front UserFronteer
asked in Get started on Front
Too many notifications

I’m getting too many notifications. I only want it for a few inboxes but I get them for almost everything that happens in Front.

451
C
1 year ago
Front User
Front UserFronteer
asked in Get started on Front
Change sender name for shared inbox when I send message

 I’m trying to use a shared inbox but my own name keeps showing up for the recipient instead of the company name. How do I make it show as coming from my company?

2981
C
1 year ago
Front User
Front UserFronteer
asked in Get started on Front
How do I use Google Groups in Front?

How do I use Google Groups in Front?

961
C
1 year ago
Front User
Front UserFronteer
asked in Get started on Front
Change private inbox to shared

I have a private inbox but I want to make it shared. How do I do that? And can I make it private again later if I change my mind?

811
C
1 year ago
Front User
Front UserFronteer
asked in Get started on Front
How do I remove a channel after I’ve added it?

How do I remove a channel after I’ve added it?

581
C
1 year ago
Front User
Front UserFronteer
asked in Get started on Front
How do I get an overview of how to use Front?

How do I get an overview of how to use Front?

631
C
1 year ago
Front User
Front UserFronteer
asked in Get started on Front
I cant get access to mailboxes

Can you get me access to mailboxes. I have access to them but can’t see them in my sidebar

891
C
1 year ago
Front User
Front UserFronteer
asked in Get started on Front
Can you access a teammate's mailbox as an admin?

Afternoon! Is it at all possible to access a user’s mailbox from the administrative level? Example: I’m Customer service Director & have multiple emergency call outs today. For whatever reasons I want to look at these users mailboxes. I do not have their credentials, but am an admin on Front app. I understand you can grab assigned conversations from anyone at anytime and assign to someone else, but would that be all we can manipulate from a user who is not here? I also know you can add a user mailbox to your own account, but you need credentials for that to set up 365 with their account. Front also emails reset pw links to emails so resetting a pw is not an option either.   Thanks a lot!

2511
C
1 year ago

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