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Partner discussion

Start discussions about the Front Partnerships program

  • 4 Topics
  • 0 Replies
4 Topics
charlis
charlisHelper
asked in Partner discussion
Will Front Ever integrate with Microsoft E5 Products?

As an avid user of Microsoft Planner  it would be extremely helpful to integrate front with planner.For example similar to click ups integration attaching itself to a task. We use Microsoft Planner as a bid board, and it would be helpful to attach emails to tasks so that they are easy to reference.   

90
charlis
mohannad
mohannadEnthusiast
asked in Partner discussion
WhatsApp Blocked - "Maximum Limit of Trial Messages"

Hi Front team,We’re facing a critical issue at Stella Stays — our WhatsApp is blocked for outbound messages, showing:“You have reached the maximum amount of trial messages”This is despite our Meta account being fully approved and connected via Front (payment method shows “Credit Line - FrontApp, Inc”).We’ve already emailed support multiple times, but we’ve had no resolution. This is the second time this week this has happened, and it’s impacting our ability to serve guests.Urgency: High – Real guests are waiting for responses.Please escalate this immediately. We need this resolved ASAP.

60
mohannad
mohannad
mohannadEnthusiast
asked in Partner discussion
WhatsApp Blocked – "Maximum Limit of Trial Messages"

Hi Front team,We’re facing a critical issue at Stella Stays — our WhatsApp is blocked for outbound messages, showing:“You have reached the maximum amount of trial messages”This is despite our Meta account being fully approved and connected via Front (payment method shows “Credit Line - FrontApp, Inc”).We’ve already emailed support multiple times, but we’ve had no resolution. This is the second time this week this has happened, and it’s impacting our ability to serve guests.Urgency: High – Real guests are waiting for responses.Please escalate this immediately. We need this resolved ASAP.

70
mohannad
rachid
rachidRookie
posted in Partner discussion
Calculate the processing rate using the number of e-mails received/processed

Hello,I want to calculate the processing rate by priority %, overall processing rate % and I want to know what is the filter I have to do on Front to get this result, then to get these two rates I would need to show me where I can know how many emails received and the number of mails processed?Please show me what filter to use to get the details (excate figures). Thank you

230
rachid

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