Partner discussion

Hello Front community! I was thinking about the “Edit Sidebar” button and the possibility to have more buttons to edit inboxes or views or tags without accessing “Settings” to edit these inquiries,

This design is a good proposal, but I think is a little more click consuming. For example, in the old design I used to open the calendar with a single click, now I need two clicks to open the calendar. But in a positive way I think is very well organized. 

As an avid user of Microsoft Planner  it would be extremely helpful to integrate front with planner.For example similar to click ups integration attaching itself to a task. We use Microsoft Planner as a bid board, and it would be helpful to attach emails to tasks so that they are easy to reference.   

Hi Front team,We’re facing a critical issue at Stella Stays — our WhatsApp is blocked for outbound messages, showing:“You have reached the maximum amount of trial messages”This is despite our Meta account being fully approved and connected via Front (payment method shows “Credit Line - FrontApp, Inc”).We’ve already emailed support multiple times, but we’ve had no resolution. This is the second time this week this has happened, and it’s impacting our ability to serve guests.Urgency: High – Real guests are waiting for responses.Please escalate this immediately. We need this resolved ASAP.

Hi Front team,We’re facing a critical issue at Stella Stays — our WhatsApp is blocked for outbound messages, showing:“You have reached the maximum amount of trial messages”This is despite our Meta account being fully approved and connected via Front (payment method shows “Credit Line - FrontApp, Inc”).We’ve already emailed support multiple times, but we’ve had no resolution. This is the second time this week this has happened, and it’s impacting our ability to serve guests.Urgency: High – Real guests are waiting for responses.Please escalate this immediately. We need this resolved ASAP.

Hello,I want to calculate the processing rate by priority %, overall processing rate % and I want to know what is the filter I have to do on Front to get this result, then to get these two rates I would need to show me where I can know how many emails received and the number of mails processed?Please show me what filter to use to get the details (excate figures). Thank you