👋 Hey, we're so glad you're here

kwalkerConversationalist

Workflows discussion

Tags

Wondering how end users utilize the tagging function, in a group that manages a small-scale project for new retirement plan implementations to help manage outstanding tasks and timelines. Does it make the most sense to tag by client and use statuses?

502

AHA idea https://front.ideas.aha.io/ideas/PRD-I-9995New

navasvConversationalist

added idea PRD-I-9995 Tags bulk action — Idea submitted in AHA and pushed to Insided via API

170

AHA idea https://front.ideas.aha.io/ideas/PRD-I-9994New

navasvConversationalist

added idea PRD-I-9994 Tags colors expansion — Idea submitted in AHA and pushed to Insided via API

ncurettiRookie

Hey, Having MCP and / or API be able to (at least) read the rules details would be a game changer. Other mail services allow to import / export rules as JSON files, which also helps a lot. Concrete example: Having to screenshot your rules 1 by 1 to s

851

AHA idea https://front.ideas.aha.io/ideas/PRD-I-9992New

Javier - Developer RelationsCommunity Manager

added idea PRD-I-9992 Javier Test Idea 2 — Idea submitted in AHA and pushed to Insided via API

180

3 days ago

TechNinjasConversationalist

Workflows discussion

Organizing client inboxes for an agency

I run an agency and we support many clients. I want to be able to go to one spot and see all the emails from that company. I had originally thought about doing this as tags. Then we made mailboxes for all the clients. This seems to be challenging t

1106

4 days ago

mariejoseph_ngamvoaRookie

Front for Logistics

Tips for a beginner

Dear all,I have just started using Front and I was wondering if anyone had tips on SLAs to improve customers experience? Thank you.

893

lindvallRookie

Timeouts when connecting to MCP endpoint

I’ve been running into problems with Claude reporting timeouts when I try to start a new session and use the Front MCP. In 8 of the last 12 sessions I’ve had exactly 60 seconds after a successful connect, the local log shows HTTP connection dropped

601

[Beta] Bring Your Own Agent

JimKeoughConversationalist

human in the loop

Hi Javier — saw the "Bring Your Own AI Agent" post and this is right in our lane. I'm building an AI triage assistant on top of Front: it reads a conversation, then drafts replies, summarizes, archives, snoozes, and proposes actions. Today we do exac

infra_teamRookie

kwalkerConversationalist

TechNinjasConversationalist

Workflows discussion

Organizing client inboxes for an agency

1106

4 days ago

mariejoseph_ngamvoaRookie

Front for Logistics

Tips for a beginner

Dear all,I have just started using Front and I was wondering if anyone had tips on SLAs to improve customers experience? Thank you.

893

lindvallRookie

Timeouts when connecting to MCP endpoint

601

matias_sgherzaRookie

Enable MCP Server feature for API Tokens

Hi Front community, We successfully tested the MCP Server feature using OAuth and it works great. However, for our production use case we need this feature available for API Tokens as well.Our scenario: we are building a centralized MCP server hosted

1775

Javier - Developer RelationsCommunity Manager

MCP server + Bring Your Own Agent into Front

Hey beta testers,We have a related beta we’re launching that has to do with bringing your own AI agents into Front. We know that some of you are using the MCP server to provide Front context to AI agents running complex workflows. We’d like to make t

1723

Help us improve Smart QA scorecards

carolina.teperFronteer

[Beta] Smart QA updates

Hey everyone! 👋 I'm Carolina, the product designer working on Smart QA. I'd love to hear how you navigate and use your scorecards today, it'll help us make it faster and easier to spot and act on quality issues.Shouldn't take more than 5 minutes, and

430

9 days ago

shannon_cassidyFronteer

[Beta] Bring Your Own Agent

How is your external agent setup?

Hello! Many of you have built agent(s) external to Front and we would love to know a bit more about your setup. Give us the quick rundown of your current solution by filling our survey here.

460

10 days ago

tdikunConversationalist