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tdikunConversationalist

Unable to Configure MCP With Claude

I am not an AI n00b, I have configured dozens of MCP servers for our organization, including building our own custom Front MCP deployed on our own server architecture. I am trying to migrate to the official one, and cannot figure out how to make it w

72343

priteshRookie

Unable to configure front app with Codex

I don’t see an option to enable mcp server too. We use Front as our main customer support hub, especially for our Support Emails inbox. Our goal is to connect Front to Codex so our team can turn support conversations into clearer product insights an

632

romanpeyRookie

API / MCP gap: no way to fetch a user's "Open" view (personal + assigned + subscribed)

I run an AI agent on claude that sweeps my Front every morning and surfaces what actually needs my attention, especially activity on our biggest deals. Front is the source of truth for that, so the agent reads conversations through the API (and I loo

611

4 days ago

aap1Conversationalist

Product Q&A

Problems with paste formatting

Usually when I want to paste into Front and keep the formatting, all I have to do is select the ‘Paste’ option or Ctrl + V and it does it with no problem. However, the past day or so, anytime I paste from any application into Front, it switches to st

963

roberto_covarrubiasRookie

Copilot MCP Tool for Power Apps

The company mainly uses Copilot since it is well integrated with SharePoint, Teams, OneDrive, etc… It would be easiest for us to deploy an AI agent using Copilot but I am having trouble setting this up with the MCP. Its looking like it may not be po

551

HarleyRookie

Authentication Error /MCP with Claude

Receiving the following error when attempting to Authenticate the MCP via Claude Code

822

felixk1Rookie

Enable MCP Server under Feature Access.

I’m trying to set up the MCP but don’t see MCP Server under Feature Access. Perhaps it hasn’t yet been enabled for me yet?I thought that as I received a welcome email that it would be enabled. I’d love some help with this!

914

AHA idea https://front.aha.io/ideas/ideas/PRD-I-9985New

AI + Workflows

Get inspired by real-world Front AI workflows and use cases, or share your own!

Workflows discussion

203 topics

Connect external data and tools

35 topics

Autopilot replies and decisions

1 topic

Copilot assistance

1 topic

Analyze with AI

1 topic

MCP server

1 topic

Get help

Ask questions about Front features, getting started on Front, or how to use the community.

Welcome & resources

6 topics

Announcements

113 topics

Get started on Front

157 topics

Product Q&A

384 topics

Desktop release notes

30 topics

Developers

Community topics about Front APIs and SDKs

Welcome

3 topics

Developer Q&A

398 topics

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37 topics

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90 topics

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Community topics about Front Partnerships

Welcome

2 topics

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11 topics

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6 topics

mariejoseph_ngamvoaRookie

Front for Logistics

Tips for a beginner

Dear all,I have just started using Front and I was wondering if anyone had tips on SLAs to improve customers experience? Thank you.

40

1 hour ago

helena_wangFronteer

added idea PRD-I-9985 Random QA Conversation Sample — Idea submitted in AHA and pushed to Insided via API

1

00

2 hours ago

jakeFronteer

AHA idea https://front.aha.io/ideas/ideas/PRD-I-9981New

added idea PRD-I-9981 Show Message Template as Source when using in Suggested Reply — Idea submitted in AHA and pushed to Insided via API

1

40

18 hours ago

Javier - Developer RelationsCommunity Manager

Connect external data and tools

Join the Amazon Connect beta!BETA

Now open: request access to the Amazon Connect beta (voice and SMS in Front) If your team is handling phone calls and texts in a different tool from the rest of your customer conversations, this one is for you. We just opened requests to join the be

60

18 hours ago

Javier - Developer RelationsCommunity Manager

Announcements

Join the Amazon Connect beta for voice and SMS messagesBETA

Now open: request access to the Amazon Connect beta (voice and SMS in Front) If your team is handling phone calls and texts in a different tool from the rest of your customer conversations, this one is for you. We just opened requests to join the bet

60

18 hours ago

carolina.teperFronteer

[Beta] Smart QA updates

Help us improve Smart QA scorecards

Hey everyone! 👋 I'm Carolina, the product designer working on Smart QA. I'd love to hear how you navigate and use your scorecards today, it'll help us make it faster and easier to spot and act on quality issues.Shouldn't take more than 5 minutes, and

50

21 hours ago

shannon_cassidyFronteer

[Beta] Bring Your Own Agent

External Agent Setup Feedback

Hey all — we have put together an early prototype of how external agents show up inside Front, and we'd love your feedback before we lock scope.I recorded a short walkthrough (6 min) so you can watch async on your own time:🎥 Video Link, Passcode: !e6

601

[Beta] Bring Your Own Agent

shannon_cassidyFronteer

How is your external agent setup?

Hello! Many of you have built agent(s) external to Front and we would love to know a bit more about your setup. Give us the quick rundown of your current solution by filling our survey here.

120

tdikunConversationalist

Unable to Configure MCP With Claude

I am not an AI n00b, I have configured dozens of MCP servers for our organization, including building our own custom Front MCP deployed on our own server architecture. I am trying to migrate to the official one, and cannot figure out how to make it w

72343

priteshRookie

Unable to configure front app with Codex

I don’t see an option to enable mcp server too. We use Front as our main customer support hub, especially for our Support Emails inbox. Our goal is to connect Front to Codex so our team can turn support conversations into clearer product insights an

632