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New in community

Feature

Front’s MCP server: Bring Front into your AI workflows

Front’s MCP server is now available in open beta! Connect Front to an AI tool like Claude, ChatGPT, Notion, Slack, and more so you can pull context fr...

Interview

New series alert: Untangled Ops 🐍

BETA

Join the Amazon Connect beta for voice and SMS messages

Now open: request access to the Amazon Connect beta (voice and SMS in Front) If your team is handling phone calls and texts in a different tool from t...

Join us for a live webinar with Hermes Worldwide

Video spotlight

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Hot topics

Relationships?

Hi, When did contacts become relationships? I’ve been away from the community for a while and am not up to speed on changes. Today I discovered my con...

Tags

Wondering how end users utilize the tagging function, in a group that manages a small-scale project for new retirement plan implementations to help ma...

Time zone-based inbox routing for a client service team

Sharing a workflow in case it's useful. Our Client Services team supports clients across all US time zones, and we wanted to track SLAs on an 8 hour t...

Custom Fields and their benefits

I am exploring the available features that front offers and how they may help our operations. We tend to have many issue types and categories. I was t...

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