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New in community

Feature

Front’s MCP server: Bring Front into your AI workflows

Front’s MCP server is now available in open beta! Connect Front to an AI tool like Claude, ChatGPT, Notion, Slack, and more so you can pull context fr...

Interview

New series alert: Untangled Ops 🐍

BETA

Join the Amazon Connect beta for voice and SMS messages

Now open: request access to the Amazon Connect beta (voice and SMS in Front) If your team is handling phone calls and texts in a different tool from t...

Join us for a live webinar with Hermes Worldwide

Video spotlight

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Hot topics

Organizing client inboxes for an agency

I run an agency and we support many clients.  I want to be able to go to one spot and see all the emails from that company.  I had originally thought...

Tags

Wondering how end users utilize the tagging function, in a group that manages a small-scale project for new retirement plan implementations to help ma...

Understanding Proactive Messages

Hi everybody, We’ve just come across from Zendesk which was surplus to needs for us. We used proactive messages there, but they behave differently her...

How are teams managing SLA tracking across multiple inboxes?

Hi everyone,I'm interested in hearing how other teams manage SLA tracking when supporting customers across multiple inboxes.Our team handles conversat...

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