Ask questions, get answers, and connect with peers

Would love MCP support for creating and managing tags

I’m experimenting with the Front MCP connector to build an email-triage workflow with an agent.The connector already lets the agent review conversations, list existing tags, and apply or remove tags from conversations, which is a great start.The capa

451

Connect external data and tools

ttautkusRookie

Planhat in Front

Has anyone connected Front to Planhat? If so, did you find that this connection was worth your time?

711

romanpeyRookie

API / MCP gap: no way to fetch a user's "Open" view (personal + assigned + subscribed)

I run an AI agent on claude that sweeps my Front every morning and surfaces what actually needs my attention, especially activity on our biggest deals. Front is the source of truth for that, so the agent reads conversations through the API (and I loo

1583

Flight Tracking in Front with a Sidebar Plugin ✈️

dedarritchonFronteer

Workflows discussion

Need to quickly check the status of a customer's flight without leaving Front? In this tutorial, we'll create a simple Sidebar Plugin that embeds a live flight tracking website directly inside Front, making it easy for support agents and travel teams

350

5 days ago

tdikunConversationalist

Unable to Configure MCP With Claude

I am not an AI n00b, I have configured dozens of MCP servers for our organization, including building our own custom Front MCP deployed on our own server architecture. I am trying to migrate to the official one, and cannot figure out how to make it w

130246

6 days ago

obernalRookie

Is MCP down? or did something change recently?

Hi everyone, yesterday I started getting this when trying to reconnect to mcp:❯ /mcp ⎿ Got new credentials, but front rejected them on reconnect. Try re-authenticating, or restart Claude Code if it persists.And if I close claude code and reconn

infra_teamRookie

Is there a limit to the amount of conditions an inbox rule can have? We currently have a rule to auto archive based on the From address. The list of addresses is about 20 long right now, but will we eventually reach a limit if we keep adding them?

1172

11 days ago

kwalkerConversationalist

Workflows discussion

AI + Workflows

Get inspired by real-world Front AI workflows and use cases, or share your own!

Workflows discussion

205 topics

Connect external data and tools

36 topics

Autopilot replies and decisions

1 topic

Copilot assistance

1 topic

Analyze with AI

1 topic

MCP server

1 topic

Get help

Ask questions about Front features, getting started on Front, or how to use the community.

Welcome & resources

6 topics

Announcements

114 topics

Get started on Front

157 topics

Product Q&A

384 topics

Desktop release notes

30 topics

Developers

Community topics about Front APIs and SDKs

Welcome

3 topics

Developer Q&A

399 topics

Developer discussion

37 topics

API news & updates

90 topics

Partners

Community topics about Front Partnerships

Welcome

2 topics

Partner news & updates

11 topics

Partner discussion

6 topics

OrianneConversationalist

AHA idea https://front.ideas.aha.io/ideas/PRD-I-10007New

added idea PRD-I-10007 Integration access limited to specific teammates — Idea submitted in AHA and pushed to Insided via API

1

30

9 hours ago

karlvEnthusiast

Developer Q&A

Open a specific Help Center article in the widget from in-app tooltip links (outside the widget)?

Hi Front team,We use the Front Chat widget with our knowledge base enabled inside it, and we'd like to extend the widget's in-app Help Center experience to article links that live elsewhere in our web app.Context on what we're doing:We've started add

561

AHA idea https://front.ideas.aha.io/ideas/PRD-I-10005New

sean_ocFronteer

added idea PRD-I-10005 Add article view tracking for article views via the Front Chat widget — Idea submitted in AHA and pushed to Insided via API

1

80

AHA idea https://front.ideas.aha.io/ideas/PRD-I-10004New

sean_ocFronteer

added idea PRD-I-10004 Open the Help Center tab in the Front web widget programmatically — Idea submitted in AHA and pushed to Insided via API

1

80

luke.tRookie

Would love MCP support for creating and managing tags

I’m experimenting with the Front MCP connector to build an email-triage workflow with an agent.The connector already lets the agent review conversations, list existing tags, and apply or remove tags from conversations, which is a great start.The capa

451

[Beta] Bring Your Own Agent

shannon_cassidyFronteer

External Agent Setup Feedback

Hey all — we have put together an early prototype of how external agents show up inside Front, and we'd love your feedback before we lock scope.I recorded a short walkthrough (6 min) so you can watch async on your own time:🎥 Video Link, Passcode: !e6

2103

Connect external data and tools

ttautkusRookie

Planhat in Front

Has anyone connected Front to Planhat? If so, did you find that this connection was worth your time?

711

romanpeyRookie

API / MCP gap: no way to fetch a user's "Open" view (personal + assigned + subscribed)

I run an AI agent on claude that sweeps my Front every morning and surfaces what actually needs my attention, especially activity on our biggest deals. Front is the source of truth for that, so the agent reads conversations through the API (and I loo

1583

marklaz81Conversationalist

Lack of personal conversation views through MCP

Good news :) Hopefully v1.1 will be ready soon. When you query open conversations via the API or MCP, you get the global conversation status not the per-inbox view your sidebar shows. This means archived conversations still show as open if they're ac

1714