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Scaling Operations without the Headcount

How do you build workflows that perform under pressure? Manufacturing customer operations are not built for ticket queues.When a shipment is delayed o

Shape the Future of Front's Integration Platform

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Your Front education roundup: 6 resources to level up

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Smart CSAT: Get the full feedback story (new video)

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Hot topics

Adding Conversations to Company Conversation History

Is it possible to add/connect internal conversations about a company to the conversation history in Front?Example:Internal E-Mail conversation about c

Reordering Knowledge Base Articles

Why is the drag-and-drop method the only way to reorder articles in the Knowledge Base? And, why is it so glitchy? It typically takes me multiple atte

Viewing Conversations in entirety with multiple threads

I can’t seem to find this in the knowledge base but how do you view all conversations which have multiple threads in their entirety from start to fini

Chatbot Flow Query

Is it possible to branch your chatbot flow back to an initial multiple choice question rather than rewrite the flows all over again.  We have an initi

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