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Hi there,We’re a small team and half of us have a break in the logo that’s been working fine in our signatures for years. Any ideas? The code appears consistent across the team.

204

1 hour ago

BrilliantcreatureRookie

Developer Q&A

docosaurus

Hi, I wasn’t able to add this as idea, so asking here. If you are planning to add article import to knowledge base from docosaurus? Maybe there is some API that we can use to add articles from docosaurus? Thanks

4 hours ago

mrussellRookie

Workflows discussion

Possible to pull text from attachments natively within Front?

Hello, Seeing if anyone has found a way natively, or if there is a feature that will pull text from attachments within Front, to create rules off of?Thank you!

111

5 hours ago

mrussellRookie

Workflows discussion

ERP integration with Front questions

For anyone who has connected your ERP with Front via API.What is the most valuable (and usable) information you have found that you need to have available, within Front, that you pull from your ERP that is connected to Front?What is the information that you wish you had earlier before your integration with Front, and what problems has it solved now that you are connected?

6 hours ago

twilanswerConversationalist

Developer Q&A

Can I package Application Object Rules into a published application?

I’m trying to add application objects to my published application. I need users from other companies who install my application to be able to set it up with as little configuration steps as possible. I was trying to follow the Logistics TMS Guide, and I was able to set up Application Objects, but I found that I had to create a rule to trigger the App Object whenever a new message came in. Does that mean that my users would have to manually create the rule for the Application Object to be added to incoming messages? Is there any way to build this logic into my published application so it automatically gets set up when the app is installed?

7 hours ago

kkukharRookie

Get started on Front

Reopening the archived conversation

Hello Team, Could you please advise on whether the archived conversation will be reopened after tagging the team members? Thanks 😍

7 hours ago

kkukharRookie

Get started on Front

Trash or Archive

Hey team, Could you please clarify the difference between Trash the conversation and Archiving it? Thanks 😍

7 hours ago

Seal0906Rookie

Workflows discussion

Parsing Emails

Hello everyone. We are trying to pull information off of incoming emails that are requesting quotes. We want to take what they send us, compare it to our quoting system’s requirements to generate said quote, and then either automatically email the sender the information we are missing or if we have everything we need, we simply send them the generated quote automatically. Can this be done solely within Front?

102

3 days ago

alexasEnthusiast

Product Q&A

Microsoft Blocking Sequence Emails

I’ve been using the sequencing feature to do some marketing / sales outreach. The last round of sequences I sent out went to around 800 contacts in total and I had no issues with bounces or spam.This time around, the email we were using got marked as spam by Microsoft just before the last sequence went out and they all bounced. Has anyone run into this before? Any recommendations on where to go from here? The sequences we build for the next couple of months are supposed to be sent with this email.

101

4 days ago

lorikingConversationalist

Product Q&A

Signature

My signature line has disappeared and I cannot find a place within Front to work on this

353

4 days ago

Developers

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sophiegandarConversationalist

Product Q&A

Logo in signature - not working

Hi there,We’re a small team and half of us have a break in the logo that’s been working fine in our signatures for years. Any ideas? The code appears consistent across the team.

204

1 hour ago

BrilliantcreatureRookie

Developer Q&A

docosaurus

4 hours ago

AndyFronteer

AHA idea https://front.ideas.aha.io/ideas/PRD-I-8382New

added idea PRD-I-8382 Link to Full Instagram Post Instead of Media Preview — Idea submitted in AHA and pushed to Insided via API

4 hours ago

mrussellRookie

Workflows discussion

Possible to pull text from attachments natively within Front?

Hello, Seeing if anyone has found a way natively, or if there is a feature that will pull text from attachments within Front, to create rules off of?Thank you!

111

5 hours ago

mrussellRookie

Workflows discussion

ERP integration with Front questions

6 hours ago

twilanswerConversationalist

Developer Q&A

Can I package Application Object Rules into a published application?

7 hours ago

kkukharRookie

Get started on Front

Reopening the archived conversation

Hello Team, Could you please advise on whether the archived conversation will be reopened after tagging the team members? Thanks 😍

7 hours ago

kkukharRookie

Get started on Front

Trash or Archive

Hey team, Could you please clarify the difference between Trash the conversation and Archiving it? Thanks 😍

7 hours ago

BT_BnokesConversationalist

Workflows discussion

Can Front parse information from attachments and summarize?

Hello All, We have multiple outside vendors that provide us with tracking information for products we ship. The problem we face is that ever one of them does it differently. We are currently having to go through multiple emails, attachments and other systems to put things together. Most of the relevant information is available in Front in one manner or another. My question is, can Fronts AI function parse information from attachments as well as the email body and make summaries based on information found? Alternately is there an API solution for being able to extract information from the shipping companies? Im looking for any suggestions as we spend a lot of man hours sending the tracking information to our customers and feel like we spend too much time digging for the information prior to sending to customers. Any help is appreciated, Thank You!

343

8 hours ago

Javier - Developer RelationsCommunity Manager

API news & updates

Front will begin disabling application webhooks that do not respond successfullyIMPORTANT

Going forward, Front will disable application webhooks that do not respond successfully. After three failed attempts, the webhook will be disabled and Front will stop sending events to your URL. We expect this change will mostly impact webhooks set up during development that are no longer used. However, if an active webhook experiences downtime and is disabled, you can go to the Webhook feature of your developer app and click Update to re-verify and re-enable it.

1571

10 hours ago

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