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Welcome to the Front Developer Community

console.log(‘Hello Front developers!!!’);We’re excited to see what integrations you will build. We hope that this community will help you get up and r...

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FRONT AI

Announcing the Autopilot Resolve SDK

With the Autopilot Resolve SDK, you can take complete control over the Autopilot Resolve widget on your websites. The widget answers customer question...

Bring Your Own AI Agent to Front — Join the Beta

We're building a way for external AI agents to operate as real teammates inside Front — assigned conversations, their own identity, clean handoffs to...

CORE API UPDATE

Create task conversations via the Core API

Task conversations are now fully supported in the Core API. You can create, read, and update them just like you can other conversation types, with a d...

CORE API UPDATE

New Time Off API endpoints

We've added a set of Time Off API endpoints to help you build integrations that stay in sync with teammate availability in Front. What is Time Off?A t...

CHANNEL API UPDATE

Build voice channel integrations faster with our new starter template 📞

If you've been looking to bring voice calling into Front, we just made it a lot easier to get started. We've published a voice channel template on Git...

CHANNEL API UPDATE

Voice call support is now available in the Channel API 📞

We've added a new set of API endpoints and settings designed specifically for building voice call integrations in Front. If you're building a telephon...

Join the discussions

Extracting new message content from the API (existing solutions?)

Setup: I sync messages from the Core API and process them downstream. For that I need just the new content of each message, not the quoted thread hist...

Best practice for scaling a multi-tenant integration: single published app with OAuth + application webhooks instead of per-customer manual setup?

Hi all,We're an AI agent provider integrating with our customers' Front instances. Our integration has two parts: (1) webhooks so we receive conversat...

Open a specific Help Center article in the widget from in-app tooltip links (outside the widget)?

Hi Front team,We use the Front Chat widget with our knowledge base enabled inside it, and we'd like to extend the widget's in-app Help Center experien...

Is anyone working on creating an MCP server for FrontApp?

It appears like Model Context Protocol (MCP) is the protocol that everyone is moving towards as it puts the burden of keeping everything “tidy” on the...

Can Front AI Access MCP Server?

I love the new knowledge base integration with AI, but I’d like to add additional context to the AI based on the user submitted message the AI is look...

Creating/managing sequences via API

Hi,                                                                                                               Trying to figure out how to create a...

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