Overview
Thank you for joining the Knowledge Sources for AI community! We're excited to have you here as we transform how Front AI learns from your company's knowledge.
Knowledge Sources power Front AI by connecting Copilot and Autopilot to your company's data—generating accurate, contextual responses that sound like your team. Add sources from Front Knowledge Base, public websites, or third-party tools like Notion, Google Drive to make your AI smarter.
What's available now
We recently launched three critical third party integrations that cover the most-requested knowledge systems:
- Notion - Connect your Notion workspace and select specific pages to sync. Perfect for teams that store knowledge bases, product guides, and help documentation in Notion.
- Google Drive - Sync Google Docs directly from your Drive. Ideal for teams with help articles, product documentation, and knowledge resources spread across shared drives and folders.
- SharePoint - Connect your SharePoint sites and documents. Built for enterprise teams managing knowledge repositories in the Microsoft ecosystem.
Each integration gives you complete control—you choose exactly which pages, documents, or sites to sync. Front ingests the content, transforms it into knowledge that AI can use, and makes it available to Copilot and Autopilot. Your team's private knowledge becomes your AI's competitive advantage.
What's coming next
We're not stopping here. On the roadmap for this quarter:
- Confluence - For teams using Atlassian for technical documentation and wikis
- Guru - For teams managing knowledge in Guru cards and collections
- Automatic syncing - Keep knowledge fresh without manually triggering re-syncs
- Quality insights - See which sources generate the most useful facts and offerings for AI
- Enhanced error visibility - Clear notifications when syncs fail or credentials expire
Getting set up
Connecting a Third Party Source takes just a few minutes. Here's an example of doing it for Notion:
How to participate
- Share your experience: Post about which sources you've connected, what you're syncing, and how it's impacting your AI quality
- Ask for help: Stuck on authentication, page selection, or syncing? The community and our product team are here to troubleshoot with you
- Give feedback: Tell us what's working, what's confusing, what features you need, or what integrations you want next
- Help others: Jump into discussions, answer questions, and share what you've learned about optimizing knowledge sources
- Join beta tests: Watch for posts inviting you to test new integrations and features before they launch
Our Integrations product team will be actively monitoring this group, answering questions, and using your feedback to shape the roadmap. This is your direct line to influence how Knowledge Sources evolve. The features that matter most to you will be the ones we prioritize.
List of topics
As discussions grow, we'll link focused threads here for easy navigation:
- Getting started with Third Party Sources
- Troubleshooting sync and authentication issues
- Best practices for selecting which content to sync
- Measuring AI quality improvements from knowledge sources
- Feature requests and integration suggestions
Looking forward to learning from all of you and building the smartest AI-powered support platform together!