Welcome & resources

Read our Community Guidelines and introduce yourself!

  • 7 Topics
  • 28 Replies

7 Topics

helena
helenaCommunity Manager
published in Welcome & resources

Introduce yourself

Hey Front community!  I’m Helena, Product Education Manager on our Education team at Front. I previously worked on the Support team, so I might have responded to some of your emails if you ever corresponded with Support 🤓 I’m excited to meet you all now here on a different forum where we can talk to each other even more. Before coming to Front, I was a classroom teacher, so I love learning about anything and everything, especially how you use Front.  Please introduce yourself in the comments below and share anything you’d like: your hobbies, what your work in Front looks like, your role, your favorite book, and more. Welcome to our community! 👋

38223
nina_schaefer
6 days ago
helena
helenaCommunity Manager
published in Welcome & resources

Welcome to the Front Community! Learn about our guidelines

    Welcome to our community! We’re excited to see the customer relations and workflows you’ll power with Front. We hope that this community will help you get up and running with Front as quickly as possible. Use it to get the help you need, share your ideas with us, and connect with your peers.Mission StatementEnable people to work happier. Step 1: Take a quick tour through our community Got a question about using Front?Make use of our awesome search function 🔎 You can find it at the top of every page. Find inspiration for how to solve your business challenges using workflows, or share your own in How do you use Front? Still not finding what you need? Post a question to our Product Q&A.Have product feedback?Let us know how we can improve Front.Want to know what we’ve been working on?Subscribe to our Product Updates section to get the latest news about Front features.Looking for educational content and training?Enroll in our Academy for hands-on training courses. Visit our Help Ce

1510
helena
7 months ago
adrian
adrianEnthusiast
posted in Welcome & resources

Email introduction

Hello, everyone. Another email post from me. We are starting to introduce Front to our company. We have a wide variety of users. Some have preferred Outlook, while others have preferred Gmail. Any tips on how to convert them into Front when it’s this diverse? As usual most people don’t like change, but I know Front could be more beneficial for them to use, but just curious to see what has worked, or challenges others have faced when releasing Front within a company. 

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Javier - Developer Relations
3 days ago
adrian
adrianEnthusiast
posted in Welcome & resources

Shortcuts

Hello, I am still pretty fresh to Front, and have reviewed some conversations on shortcuts, plus the training. Something that would be nice (unless I completely missed it), would be custom tag shortcuts (similar to Outlook). Our users are used to Outlook and most of them have shortcuts to send emails to specific folders. It would be nice if we could customize shortcuts for that. When on an email instead of using Ctrl + E to archive if I could customize a shortcut “Ctrl + 1” to tag and archive an email. 

1
Javier - Developer Relations
3 days ago
helena
helenaCommunity Manager
published in Welcome & resources

Education & resources for all Front users

Whether you’re just getting started with Front or are a seasoned pro, you’re bound to come across questions — even our own Front teammates learn new ways to use Front all the time! So, to ensure you have easy access to all the education and content we produce, here’s a roundup of them all. And of course, if you have any questions at all, post them here!We recommend that you bookmark these links in your browser under a Front folder:🌎 Front Community: You’re already here! Join fellow users in our community to chat about the product, learn what others are doing, read about updates, and submit your own feature ideas.  🎓 Front Academy: Get all your Front knowledge through thoughtfully-crafted courses containing videos, GIFs, and quizzes, made for all skill levels to help you get the most out of Front. We highly recommend these learning paths: To set up Front: Take our Front Administrator Certification program to not only fully set up Front for your company, but also earn a certification w

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helena
14 days ago
Javier - Developer Relations
Javier - Developer RelationsCommunity Manager
published in Welcome & resources

Want to participate in Product Betas?Product Betas

Interested in getting early access to Front features and helping shape the future of the product? Here’s everything you need to know. Head to our Groups space to view our current betas. You can filter by the “Betas” tag. Click on a beta group to read its description and learn more about who the beta is open to. Some of our betas are open to all customers, but some are open only to customers with a specific use case or company profile. Click Request to join to join the beta.  Share your feedback directly in the group, and add your perspective to the posts other beta testers are sharing. After you request to join a beta, a member of our team will reach out to you. Some betas will require additional screening, and some may be limited to a certain number of customers. If space is available for you, we will turn on the beta feature for your account. We thank you in advance for your contributions to make Front even better, and ask that you keep the following general guidelines in mind to max

1900
Javier - Developer Relations
18 days ago
helena
helenaCommunity Manager
published in Welcome & resources

Front user demo in Chinese 中文Video

Does your team or part of your team work in Chinese? This recorded training will give them everything they need to understand how Front’s key features will transform their work.  

180
helena
1 month ago

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