You can now manage views programmatically via the Core API. Views are custom work queues that filter conversations by inboxes, tags, and assignees—helping users track high-priority conversations and ensure nothing goes unanswered.
What you can do:
- List all views accessible to your token, or filter by teammate, team, or company
- Get, create, update, and delete views
- Configure filtering criteria including inbox IDs, tag IDs, and assignee IDs
- Add views to specific teammates' sidebars to make them visible in their navigation
Common use cases:
- Provision custom views for new team members during onboarding
- Standardize views across teams to ensure consistent workflows
- Dynamically create views based on external data or business logic
- Pin important views to teammates' sidebars automatically
- Manage views at scale across your organization
Check out the full Views API documentation to get started, or learn more about how views work in Front in our Help Center.