New Endpoints: Manage Views in the Core API

You can now manage views programmatically via the Core API. Views are custom work queues that filter conversations by inboxes, tags, and assignees—helping users track high-priority conversations and ensure nothing goes unanswered.
 

What you can do:

• List all views accessible to your token, or filter by teammate, team, or company
• Get, create, update, and delete views
• Configure filtering criteria including inbox IDs, tag IDs, and assignee IDs
• Add views to specific teammates' sidebars to make them visible in their navigation

Common use cases:

• Provision custom views for new team members during onboarding
• Standardize views across teams to ensure consistent workflows
• Dynamically create views based on external data or business logic
• Pin important views to teammates' sidebars automatically
• Manage views at scale across your organization

Check out the full Views API documentation to get started, or learn more about how views work in Front in our Help Center.