Unanswered questions

Hello,I would like to share my wish to have an “ALL” tab within every Tag.Currently when within a tag you have to look in Open, Snoozed, Archived, Trash or Spam. It would be amazing to have an “ALL” tab where everything is listed.  It would save a lot of time when looking for something to go to “all” rather than each tab.Perhaps a new year’s wish will come true  ;)   

Can there please be an update/feature added to allow us to choose to have the Subject lines ALWAYS visible when looking at the emails? Currently, I only see the From and To lines and then I have to click the header to be able to see the Reply To and Subject lines. While there is a subject line at the very top, it is VERY helpful for me to be able to see the Reply To and Subject line within the actual email itself. I was thinking that it could be a caret similar to the Tags update.Thank you!

There are multiple uses cases in which content from a prior email needs to be attached to a message being composed.request for documentation of prior communications (e.g.; incident response, follow up emails) request for files attached to other emailsThe composer seems to only have the ability to attach files from locally mapped directories. Other than drag and drop which is limited to certain environments (e.g.; mobile), is there a means to attach an email or set of emails attach an attachment from another email attach content from a third party integration via the composer? 

Hi allI’m looking to save emails (and attachments) from conversations in Front to my software using its API. I’ve created application requests and can send and receive data with them. I can create a new document in my software using a Front macro but the document is empty, because I don’t know what I should use in Front to save the email and attachments too.Hoping for some pointers!Thanks

Hello, When creating a Rule, sometimes I am unable to add a Tag that I have created. For example, I would like to Tag a location on a Rule but once I go to select said Tag, it does not appear on the drop down menu. I have also checked that said Tag has access to the specific inbox. 

Good evening, A lot of my job requires tasking and directing Inventory Control clerks to help solve problems or to do repetitive tasks.I have a question: Is it possible to use the summary function in front, and automatically create a list of tasks to accomplish a goal or find a solution, and allow the leads and supervisors to then assign those generated tasks to clerks so they have a step-by-step guide as how we want a task completed?For example, a customer requests a cycle count of a certain product, under a specific lot. Could we use the summary of the email, using AI, to generate a task list?  We can then expand or simplify the task list and then assign it to someone. This way too, if a customer requests what a process looks like, then we can give them bullet points and a look into what our process was, and we can fine tune if there is a disconnect or if a problem arises, we can see where it started and correct it from there, rather than trying to retrace every step clerks take, los

Hi,We’ve started receiving 400 Bad Request errors when calling the conversations/search endpoint. A request such as:https://api2.frontapp.com/conversations/search/after:1762920938801 now returns:400 Bad Request {"_error":{"status":400,"title":"Bad request","message":"Unsupported search modifier provided."}} We aren’t using any other modifiers, and there have been no changes on our side. The issue began on 23 July 2025. From what I can see, using after: is still documented and there’s nothing in the changelog that suggests this behaviour should have changed.Do you have any insight into why this might be happening or whether anything has recently changed with this endpoint?

Hi everyone,I'm building an automation using n8n together with the Front API, and I'm running into a major challenge regarding attachment ordering inside a Front draft. I would really appreciate deeper clarification from the community or the Front team, because this is critical for my use case.ContextI'm a service provider and we onboard customers into different training programs. Each onboarding email contains multiple PDF attachments in a fixed order.From these files: 6 documents are always the same and are already included inside a Front Message Template 3 documents are unique per customer (contract, schedule, and one additional document), and these three files are generated dynamically in n8n and added to the draft in the same step after the template content is applied Because of this setup, I rely on a Front template for the 6 standard documents, and n8n is responsible for attaching the remaining 3 customer-specific PDFs.Problem: There is no way to create a draft from a template