We don’t use views because they are too limited in the filters we can use. But, the search filters can do everything we need.
If only we could save a search with all filters as a view, this would solve all our issues.
For example,
- search for any conversation status, with a specific tag.
- search for a custom ticket status, with a specific tag.
- specific keywords with Waiting ticket status
Everyday, we need to redo some search filters for our daily meeting.
