Good evening,
A lot of my job requires tasking and directing Inventory Control clerks to help solve problems or to do repetitive tasks.
I have a question:
Is it possible to use the summary function in front, and automatically create a list of tasks to accomplish a goal or find a solution, and allow the leads and supervisors to then assign those generated tasks to clerks so they have a step-by-step guide as how we want a task completed?
For example, a customer requests a cycle count of a certain product, under a specific lot. Could we use the summary of the email, using AI, to generate a task list? We can then expand or simplify the task list and then assign it to someone.
This way too, if a customer requests what a process looks like, then we can give them bullet points and a look into what our process was, and we can fine tune if there is a disconnect or if a problem arises, we can see where it started and correct it from there, rather than trying to retrace every step clerks take, losing time and focus on other tasks.
Plus, this would help train and introduce clerks who are getting used to responding to and creating emails. It would streamline what they’re looking at, what steps they would need to go through to solve a problem or find where to look for the right solution, and allow them to do it with confidence.
