Hey everyone! 👋 I'm Carolina, the product designer working on Smart QA. I'd love to hear how you navigate and use your scorecards today, it'll help us make it faster and easier to spot and act on quality issues.
Shouldn't take more than 5 minutes, and every answer helps, even a quick one!
- When checking quality for a teammate, do you usually start from the overall score or a specific criteria?
- What's the biggest pain point you run into when navigating scorecards today?
- We're also exploring how criteria could be sorted within a scorecard, which of these would you prefer, and why?
Option 1 — Low to high score
Option 2 — Alphabetical
Option 3 — By category
Anything else you'd improve about how scorecards work today?
Thanks so much for taking the time! 🙏