Message Templates - Folders

  • 5 March 2024
  • 1 reply

Badge +2

Hello everyone! I’m very new to Front and i’m currently playing around with all the features but I can’t seem to find how put Message Templates and organise them into folders. Is it also possible to organise the folders into workplaces so only certain departments can access specific templates?


Thanks in advance!

1 reply

Userlevel 3
Badge +1

Hi Arran!

Welcome to Front! You can certainly organize message templates into folders! Additionally, if you’re on our Scale plan (or above), you can set up multiple workspaces and have shared message templates per workspace.

I hope that helps! Don’t hesitate to let us know if you have any further questions 🤗