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Workflows discussion

Find inspiration from fellow Front users on their setup, workflows, or other creative ways they solved problems with Front.

  • 130 Topics
  • 267 Replies
130 Topics
bconard87
bconard87Rookie
posted in Workflows discussion
Cordless.io

Hi there,  We are looking at Cordless and moving away from Aircall. I would love to hear anyones experiences with Cordless.What is something you love?What is something that excites you about using the product?What annoys you?How is the quality of transcription?How is the Customer Support Experience with Cordless?

670
bconard87
Javier - Developer Relations
Javier - Developer RelationsCommunity Manager
published in Workflows discussion
Top 3 workflow winnersShowcase

We built Front to be a flexible communication hub that you can adapt to your team’s unique needs. With rules, integrations, and our API combined, the sky’s the limit. You can build your own automations to do things like moving messages to other inboxes, auto-replying, or triggering alerts. You can integrate other software into Front. You can even create custom apps and channels that live directly in your inbox.Over the years, we’ve realized: our customers are incredibly creative. Often, you build Front workflows that we could never even have thought of on our own. That’s what prompted our first-ever Front workflow competition in 2021: Flow & Tell. Our main goal? Let’s celebrate the magic you’re creating in Front and share it with the world to see.The rules of Flow & TellIt’s important to note that there were so many awe-inspiring workflows submitted that judging this contest was not an easy process. There were three axes we looked at for each submission: Efficiency: How have yo

2596
Javier - Developer Relations
Javier - Developer Relations
Javier - Developer RelationsCommunity Manager
published in Workflows discussion
Best custom plugin workflowsShowcase

Winners in this categoryBest plugin: Simpson Spence Young’s intelligent brokerage app Best plugin: Curtsy’s retail powerhouse plugin   We built Front to be a flexible communication hub that you can adapt to your team’s unique needs. With rules, integrations, and our API combined, the sky’s the limit. You can build your own automations to do things like moving messages to other inboxes, auto-replying, or triggering alerts. You can integrate other software into Front. You can even create custom apps and channels that live directly in your inbox.Over the years, we’ve realized: our customers are incredibly creative. Often, you build Front workflows that we could never even have thought of on our own. That’s what prompted our first-ever Front workflow competition in 2021: Flow & Tell. Our main goal? Let’s celebrate the magic you’re creating in Front and share it with the world to see. The rules of Flow & TellIt’s important to note that there were so many awe-inspiring workflows subm

1844
Javier - Developer Relations
Javier - Developer Relations
Javier - Developer RelationsCommunity Manager
published in Workflows discussion
Best chatbot and partner integration workflowsShowcase

Winners in this categoryBest chatbot: Kvik’s super-fast retail service Best chatbot: Alpaca’s Facebook Messenger apartment hunt bot Best use of partner integration: DepositFix’s lifecycle-stage tag We built Front to be a flexible communication hub that you can adapt to your team’s unique needs. With rules, integrations, and our API combined, the sky’s the limit. You can build your own automations to do things like moving messages to other inboxes, auto-replying, or triggering alerts. You can integrate other software into Front. You can even create custom apps and channels that live directly in your inbox.Over the years, we’ve realized: our customers are incredibly creative. Often, you build Front workflows that we could never even have thought of on our own. That’s what prompted our first-ever Front workflow competition in 2021: Flow & Tell. Our main goal? Let’s celebrate the magic you’re creating in Front and share it with the world to see. The rules of Flow & TellIt’s impo

2355
Javier - Developer Relations
Javier - Developer Relations
Javier - Developer RelationsCommunity Manager
published in Workflows discussion
5 supply chain management workflows 3PLs should implementShowcase

The logistics and transportation industry is experiencing a digital revolution. In the face of a labor shortage and needing to do more with less, 3PLs are looking to technology to increase agent efficiency and move more freight. Front’s customer communication platform streamlines shipper and carrier operations for more than 500 3PLs, including Priority1, Sennder, and Estes Forwarding Worldwide. With Front, 3PLs save thousands of hours per month, manage more loads, and deliver world-class customer service. Below, we share five supply chain management workflows—complete with videos—that will increase your operational efficiency without hiring more brokers. 1) Automatically categorize, route, and assign incoming requestsFor 3PLs who want to win more business, this is a must. Front’s tagging, routing, and assignment capabilities enable you to design communication workflows that streamline your shipper and carrier operations. The result? More daily shipments managed per agent.Tag, route, an

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Javier - Developer Relations

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