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tchristler
Conversationalist
May 23, 2024
Question

Knowledge base Ranking

  • May 23, 2024
  • 1 reply
  • 177 views

Does anyone have suggestions or a workaround for users rating a knowledge base article (a simple 😀 or 😩) or something similar? We want to ensure that our users are finding value in the articles they are using. 

    1 reply

    Javier - Developer Relations
    Community Manager
    May 23, 2024

    There is an idea you can vote on to implement article ratings.

    In the meantime, you could take a look at the knowledge base report to determine which pages are getting views and which are not.

    Javier - Front Developer Relations