Question

Knowledge base Ranking

  • 23 May 2024
  • 1 reply
  • 17 views

Badge +1

Does anyone have suggestions or a workaround for users rating a knowledge base article (a simple 😀 or 😩) or something similar? We want to ensure that our users are finding value in the articles they are using. 


1 reply

Userlevel 5
Badge +8

There is an idea you can vote on to implement article ratings.

In the meantime, you could take a look at the knowledge base report to determine which pages are getting views and which are not.

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