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128 Topics

Christophe
ChristopheRookie

AHA idea https://front.ideas.aha.io/ideas/PRD-I-6510New

added idea PRD-I-6510 Mobile App Customization - White Label with our LOGO — Idea submitted in AHA and pushed to Insided via API

0
Christophe
17 days ago
Christophe
ChristopheRookie

AHA idea https://front.ideas.aha.io/ideas/PRD-I-6509New

added idea PRD-I-6509 Inter-Workspace Global View for SuperAdmins — Idea submitted in AHA and pushed to Insided via API

0
Christophe
17 days ago
Christophe
ChristopheRookie

AHA idea https://front.ideas.aha.io/ideas/PRD-I-6508New

added idea PRD-I-6508 Text Styling Capabilities — Idea submitted in AHA and pushed to Insided via API

0
Christophe
17 days ago
Christophe
ChristopheRookie

AHA idea https://front.ideas.aha.io/ideas/PRD-I-6507New

added idea PRD-I-6507 Specific Email Printing Feature — Idea submitted in AHA and pushed to Insided via API

0
Christophe
17 days ago
carolin_meyer
carolin_meyerEnthusiast

AHA idea https://front.ideas.aha.io/ideas/PRD-I-6506New

added idea PRD-I-6506 Pin more than 99 tags in your side bar — Idea submitted in AHA and pushed to Insided via API

0
carolin_meyer
19 days ago
timkral
timkralHelper
asked in Developer Q&A

Body Did Not Satisfy Requirements -- Incoming Messages on Custom Channel

I’m trying to receive incoming messages over a custom channel. I created the custom channel in my Front instance and copied the channel id from the Incoming API Endpoint. In order to test, I added the necessary values on the API docs page and gave it a try:➜  ~ curl --request POST \     --url https://api2.frontapp.com/channels/cha_g65ng/incoming_messages \     --header 'accept: application/json' \     --header 'authorization: Bearer XXXXX' \     --header 'content-type: application/json' \     --data '{  "subject": "Sample Subject",  "body": "Sample Body"}'{"_error":{"status":400,"title":"Bad request","message":"Body did not satisfy requirements","details":["body.sender: missing"]}}I tried a couple of modifications hoping to back into a solution, but still the same general error:➜  ~ curl --request POST \     --url https://api2.frontapp.com/channels/cha_g65ng/incoming_messages \     --header 'accept: application/json' \     --header 'authorization: Bearer XXXXX' \     --header 'content-

3
molly
20 days ago
annawetmore
annawetmoreHelper

AHA idea https://front.ideas.aha.io/ideas/PRD-I-6499New

added idea PRD-I-6499 Block internal data from surfacing to external recipient — Idea submitted in AHA and pushed to Insided via API

0
annawetmore
21 days ago
S
SMorris23Rookie

AHA idea https://front.ideas.aha.io/ideas/PRD-I-6497New

added idea PRD-I-6497 Sequences - Automated internal onboarding — Idea submitted in AHA and pushed to Insided via API

0
S
21 days ago
ArranLeith
ArranLeithConversationalist

AHA idea https://front.ideas.aha.io/ideas/PRD-I-6495New

added idea PRD-I-6495 Signatures for Whatsapp, Facebook, Instagram — Idea submitted in AHA and pushed to Insided via API

0
ArranLeith
21 days ago
ArranLeith
ArranLeithConversationalist
asked in Product Q&A

Signatures - Whatsapp, Facebook, Instagram

Is there a way to enable a signature to automatically appear at the end of every message? It works on email but is there a plugin or a feature coming that will allow the signature to appear on anything non email. It could just be a Front feature that puts it in the text box for you. Doesn’t have to sync with the respective apps

1
Luke
21 days ago
marisa
marisaRookie

AHA idea https://front.ideas.aha.io/ideas/PRD-I-6493New

added idea PRD-I-6493 Automated Tag Reporting — Idea submitted in AHA and pushed to Insided via API

0
marisa
21 days ago
carolin_meyer
carolin_meyerEnthusiast

AHA idea https://front.ideas.aha.io/ideas/PRD-I-6488New

added idea PRD-I-6488 Email preview display — Idea submitted in AHA and pushed to Insided via API

0
carolin_meyer
22 days ago
chandlerNE
chandlerNEEnthusiast

AHA idea https://front.ideas.aha.io/ideas/PRD-I-6487New

added idea PRD-I-6487 Send Button Options for Mobile — Idea submitted in AHA and pushed to Insided via API

0
chandlerNE
22 days ago
chandlerNE
chandlerNEEnthusiast

AHA idea https://front.ideas.aha.io/ideas/PRD-I-6486New

added idea PRD-I-6486 Ai Composer on Mobil App — Idea submitted in AHA and pushed to Insided via API

0
chandlerNE
22 days ago
cindyduong
cindyduongFronteer

AHA idea https://front-sfdc.ideas.aha.io/ideas/PRD-I-6484New

added idea PRD-I-6484 Ability to apply sensitivity labels to emails to trigger encryption — Idea submitted in AHA and pushed to Insided via API

0
cindyduong
22 days ago
Rik
RikFronteer

AHA idea https://front-sfdc.ideas.aha.io/ideas/PRD-I-6483New

added idea PRD-I-6483 Allow Teammates to edit rules for specific inboxes — Idea submitted in AHA and pushed to Insided via API

0
Rik
22 days ago
eddison.ng
eddison.ngRookie

AHA idea https://front.ideas.aha.io/ideas/PRD-I-6482New

added idea PRD-I-6482 Happiness Score Generated by Conversation Automatically to Review How good our reps are. — Idea submitted in AHA and pushed to Insided via API

0
eddison.ng
22 days ago
Andy
AndyFronteer

AHA idea https://front.ideas.aha.io/ideas/PRD-I-6481New

added idea PRD-I-6481 Format forwarded emails in the same way Outlook formats forwarded messages — Idea submitted in AHA and pushed to Insided via API

0
Andy
22 days ago
anisha
anishaFronteer

AHA idea https://front.ideas.aha.io/ideas/PRD-I-6480New

added idea PRD-I-6480 Show message sent failures in Dialpad channel — Idea submitted in AHA and pushed to Insided via API

0
anisha
23 days ago
P
Product MarketingCommunity Manager

New integration: LingpadNew Release

Lingpad is an AI-powered localization tool for quick & seamless multilingual customer support. With Lingpad, you get a no-code, easy-to-install plugin to translate all your customer messages and help center content in 120+ languages with minimal effort. Learn more

411
heather_hendricks
23 days ago
zeviposner
zeviposnerRookie

AHA idea https://front.ideas.aha.io/ideas/PRD-I-6478New

added idea PRD-I-6478 Assign Load Balance to Group — Idea submitted in AHA and pushed to Insided via API

0
zeviposner
23 days ago
paul
paulConversationalist
asked in Developer Q&A

Add tag via link? (Kind of RSVP)

Hi there!I’m looking for a smart way how to catch-up again with customers later - if they would love to.We frequently get request from customers e.g. where they can buy our products (if out of stock).Out team replies that the given product is currently out of stock but will be available again soon.We would love to give the customer the choice:"If you would like to be notified as soon as the product is available, click this LINK."Kind of RSVP. If the customer clicks the link, Front should somehow add a dedicated TAG to the conversation (or put the customer contact to a list or anything else). Our goal is that we can easily find, follow up and inform those customers later. I can imagine of a lot of similar scenarios for this: feature requests, keep-me-posted on delays, RSVP, etc.How can this be solved best?ThanksPaul

3
justin
23 days ago
Anojh
AnojhRookie

AHA idea https://front.ideas.aha.io/ideas/PRD-I-6475New

added idea PRD-I-6475 Feedback tools on Front Knowledge Base Article 👍🏼 / 👎🏼 — Idea submitted in AHA and pushed to Insided via API

0
Anojh
23 days ago
M
MathewConversationalist
posted in Developer discussion

NetSuite

I’ll be working on NetSuite > Front.Just starting up the post, here!

6
kgarvey
23 days ago
kuldeep_41
kuldeep_41Conversationalist
asked in Developer Q&A

I need scope in OAuth token to get private resources

‘A future update to Front's OAuth implementation will allow you to specify the permissions scopes that you need’I need scope in OAuth token to get private resourcesCan you confirm how to add scope for private in OAuth

3
kuldeep_41
23 days ago

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