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You can now try out the features in your accounts!

  • November 25, 2025
  • 10 replies
  • 143 views

conniechen
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I’m happy to share that the toggle to test out the features in your accounts has been released 🙌

 

How does the toggle work?

You can find the toggle by clicking on your profile image in the bottom left corner of Front. You’ll see a toggle labeled “Enable inbox improvements”. This toggle controls visibility of all the features we’re working on. If you don’t see it, let me know.

Click the toggle to get access to the new features

 

Which features are available?

Currently, only the first version of the navigation (aka app switcher), the shared inbox + workspace indicators, and the timestamp switcher are ready. Remember that the shared inbox + workspace indicators must be turned on in company preferences by an admin before they will be visible. If you are not an admin for your organization, I’ll need to enable the toggle for an admin first.

We’ll be adding the other features over the next week, and I’ll post separately to remind you when they’re out.

 

What’s next?

We’ll be rolling these features out behind a toggle to all Front users starting in early-mid December. If you think your organization would benefit from seeing these features earlier, I’m happy to turn them on starting now. To keep it easy on me, please only opt in if you are okay with your entire organization seeing the toggle.

 

🌟 As a reminder, we are giving away Front swag to the top 2 most engaged participants each week. Testing these features out is a great opportunity to have content to post about 😉. Plus, screenshots and prototypes never quite capture the whole experience, so this is where your feedback really matters to the future of the product.

 

Thanks, and reach out to me with any questions.

10 replies

rmace
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  • Conversationalist
  • November 25, 2025

Awesome news! Can't wait to give the new features a try in the morning. 


Kirsten
  • Conversationalist
  • November 25, 2025

I am the odd one that does not mind the drop down in the top left to navigate. With the update, the icons down the left sidebar duplicate some of the icons down the right sidebar, such as calendar, and contacts. I know we can edit that right sidebar to show what we want, but having icons in both sidebars seems like a lot. With the change, will only one sidebar have icons? Or still both sidebars will be used?


grit_evy
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  • Conversationalist
  • November 25, 2025

@conniechen We’d like to opt in for the toggle to be enabled for the entire organization. Rolling this out globally will give us the runway we need to get the team fully acclimated to the new feature. The updated navigation will be a major win on our end, and we’re excited to integrate it into our workflow.


Kim P
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  • Conversationalist
  • November 25, 2025

This is exciting. I’m excited to see more updates released. 

Top excitement: tags 


conniechen
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  • Author
  • Fronteer
  • November 25, 2025

@Kirsten thanks for the feedback.

Regarding redundancy of icons on both sides of the app

We recognize the initial visual overlap between the app switcher and plugins panel, but these two elements serve fundamentally different goals.

The left sidebar is designed for core, persistent navigation. It's how you’re able to switch between major apps, and it’s always there, providing anchor points across the product.

The right plugin panel is built to provide context. Its primary purpose is to give you quick, configurable access to information or actions to help you respond to the conversation you’re viewing.

That being said, we are continuing to explore opportunities to consolidate or streamline components! Take a look at this other option that we’re actively building out


conniechen
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  • Author
  • Fronteer
  • November 25, 2025

@grit_evy Great! I’ll get that turned on for you by end of day.


allenk
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  • Conversationalist
  • November 25, 2025

Already loving these two options of the navigation switcher and the indicators. Huge improvement over the recent changes. 


NinjaGumby
  • Conversationalist
  • November 25, 2025

Would like to try it too, thanks


stoopler
  • Conversationalist
  • November 25, 2025

Would like to try this, thank you!


ericfrisch
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  • Conversationalist
  • November 26, 2025

I appreciate the thoughtful approach to this rollout, and I’m a fan of this. I like that the options are persistent, but low profile.

I understand what people are saying about the duplicate icons. It doesn’t really bother me, personally, because there have always been two different calendar selections that do different things, etc. But I think that could be confusing for a new user, as there are now two of the same icon on the main screen that do different things.

Lastly, as a frequent user of Sequences, I like this even better than the original design. In that layout, Sequences was always nested under a sub-menu at my screen resolution, even though it was the only option in that menu.