This month's updates boost AI features, connect Front to more of the tools your customers and teammates already rely on, and give early access to exciting new features we're working on.
New features
- Expand AI knowledge with file uploads
Have decks and custom documents you wish you could train Front AI on? Now you can upload files as AI knowledge sources so your team can use existing docs for faster, more consistent answers, even if they aren't published on knowledge bases or websites. - 4 new integrations for context, outreach, and connection
Add powerful new integrations: One for AI agents, Birdie for screen recording, Salesmsg for communications, and Mindcloud for automations. See all integrations. - Measure Autopilot Playbooks impact in analytics
Autopilot Playbooks users can now measure their automation performance in analytics so admins can prove ROI and iterate with confidence.
Get early access
- Mobile: Try the redesigned mobile app that matches the same sleek desktop experience.
- Smart QA: Try the new custom criteria feature in Smart QA to personalize your scorecard.
- Smart CSAT: Help shape the Smart CSAT feature by sharing how you'd like to use it.
- Bring your own agent: Want to bring your own AI agent into Front? Fill out the quick survey to share your thoughts.
Missed a webinar?
- Front's Smart products: Learn how Smart CSAT and Smart QA improve your team's quality and speed. Watch the replay.
- Tax Coordination: See why companies are paying a hidden cost for coordination, and how to solve for it. Watch the replay.
Have an idea, or want to keep up?
- Missed a feature update? Bookmark Product Updates to see the latest releases.
- Got an idea for a new feature? Submit a feature request or upvote an existing one.