Using Front for executive inbox management

Hi ​@anacblanco! I talked to our EA team here at Front and they gave some great tips:

1. Organize with Tags and Subtags
   Create a series of tags and subtags for each executive and their respective organizations. Use these as your "folders" to store non-urgent messages, making it easy to find and categorize emails by project, priority, or executive.

2. Assign Owners in Threads
   Assign conversations to yourself or teammates to clarify ownership and maintain clarity on next steps, even as threads go back and forth. This helps ensure nothing falls through the cracks and everyone knows who is responsible for follow-up. This includes assigning emails in your exec’s private inbox to yourself so that it shows up in your Assigned to me section and out of their inbox.

3. Use Your Open Inbox as a To-Do List
   Treat your open inbox as your actionable to-do list. Archive or snooze messages that don’t require immediate attention, and keep only active items visible to help you focus on what needs to be done next.

4. Leverage Snooze and Custom Reminders
   Snooze conversations that you don’t need to handle right away, whether for a few hours or a few days. Customize your snooze options to fit your workflow, so you’re reminded to follow up if you haven’t received a response.

5. Collaborate with Internal Comments
   Use internal comments to jot down notes about next steps or to discuss emails with your team before replying. This is especially helpful for tracking follow-ups and coordinating responses with multiple stakeholders.

6. Use Emojis for Quick Visual Identification
   Incorporate emojis into tag naming conventions or subject lines to quickly identify the purpose or status of a conversation at a glance. This can be especially useful when managing multiple threads or distinguishing between informal and formal communications. For example, you might create a tag for an active project with subtags, and they have emojis that allow you to quickly see the topic when scanning your inbox.

7. Use Conversation Links
   Take advantage of conversation/message links for easy reference. Link these in calendar invites or notes, especially for items on hold or with timing to be determined, so you can quickly access back to relevant Front conversations when needed.

8. Consider Shared Inboxes for Team Collaboration
   While many executive assistants work primarily out of personal and executive inboxes, setting up a shared inbox for your team can be helpful if you frequently handle requests involving multiple executives. This allows for better visibility and the ability to tag-team on requests as needed.

Hope that helps!