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helena
helena
Community Manager
May 12, 2023
Sticky

Introduce yourself

  • May 12, 2023
  • 63 replies
  • 2930 views

Hey Front community! 

 

I’m Helena, Product Education Manager on our Education team at Front. I previously worked on the Support team, so I might have responded to some of your emails if you ever corresponded with Support 🤓 I’m excited to meet you all now here on a different forum where we can talk to each other even more. Before coming to Front, I was a classroom teacher, so I love learning about anything and everything, especially how you use Front. 

 

Please introduce yourself in the comments below and share anything you’d like: your hobbies, what your work in Front looks like, your role, your favorite book, and more.

 

Welcome to our community! 👋

      63 replies

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      Javier - Developer Relations
      Javier - Developer Relations
      Community Manager
      October 25, 2023

      Welcome Santiago (@sgarza)! Glad to hear you’re finding Front useful and that you’ve got feedback to share. Front is very excited about dynamic objects, so it’s great that they’ve caught your attention. The community is the perfect place for mutual learning. 

      Javier - Front Developer Relations
      nathan_ainsworth
      nathan_ainsworth
      Conversationalist
      November 3, 2023

      Welcome from Melbourne Australia!

        nina_schaefer
        nina_schaefer
        Conversationalist
        November 29, 2023

        Hi,
        I'm Nina from Germany. I've been working with Front for a year now (previously with Intercom at another company) and I'm excited about the possibilities Front offers.
        Thanks to the Front Admin course, I now have many new approaches that I would like to try out with my team.

        Best, 
        Nina

          E_Littel
          E_Littel
          Conversationalist
          December 19, 2023

          Hey all, Eric from a Chicago based logistics company. We are just starting to implement Front and whoa I can’t wait to implement all kinds of cool things Front has!

           

          Thanks!,

           

          Eric

            michael_beverley
            michael_beverley
            Conversationalist
            December 27, 2023

            Hi everyone. I’m really pleased to be here! I’m Mike and I am the Customer Service Manager for a UK based warehousing and logistics company.

            We are currently in the middle of our implementation and I cannot wait to complete it. Currently, we use Outlook across the business, and within Customer Services, we have no ticketing functionality. My team amaze me how they are able to carry out their roles when they are receiving hundreds of emails from multiple customers every single day.

            Since starting to use Front and running through the training, I am so impressed with the functionality of the system and I have identified a number of things that are going to make a huge difference to my team. The search function alone is so quick and when combined with tags, you can really narrow down your search. 

            I will be spending some time going through the community articles to find even more hints and tips!

            Many thanks

            Mike

              kathy_pykkonen
              kathy_pykkonen
              Conversationalist
              January 3, 2024

              Greetings everyone,

              My name is Kathy Pykkonen and I am the Sr. Manager of Standards and Training for Trip Services at Jet Aviation.  We will be one of Front’s newest clients in 2024.  I’m looking forward to learning from all of you.

              Kathy

                nicole.kane
                nicole.kane
                Conversationalist
                January 4, 2024

                My name is Nicole Kane and I am a management trainee for Uber Freight. Through a rotational program I am able to explore different parts of the freight industry. Looking forward to using Front.

                  Javier - Developer Relations
                  Javier - Developer Relations
                  Community Manager
                  January 4, 2024

                  Welcome @kathy_pykkonen and @nicole.kane!

                  Javier - Front Developer Relations
                  alexo
                  alexo
                  Helper
                  January 24, 2024

                  Hi all, my name is Alex, this is my 2nd day on Front so still learning about all the features. I run a tiny consulting business ( as in a 1 person operation) that helps clients improve the customer experience by implementing multiple channel communication. My business has started off as a Front user, with the aim of using Front internally , but also learning enough so that in the near future, we can progress to be a channel partner. Really looking forward to the learning and collaboration. 

                  alexo@tanadigital.com.au
                    helena
                    helenaAuthor
                    Community Manager
                    January 25, 2024

                    Hey @alexo, so great to have you here! And yes, we’re 100% here to support you on your journey to becoming an expert Front user and eventual channel partner! @chieuanh is our channel partnerships manager 😀

                    Product Education Lead, Front
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