We’ve made new improvements to the Dialpad integration:
- Updated permissions: Company admins will be the only ones that can set up channels now. They will be able to add all phone numbers, including personal lines to Front.
- Queued calls support: We will now show queued calls within Front! This means that if a call center or department has call queues set up, we will show when a call is queued and waiting to be assigned to a user to ring.