Do you use tasks? Give feedback on template and due date improvements

We’re making some improvements to tasks!

(If you haven’t yet contributed to the roadmap discussion, see this post)

What is a task? 

A task in Front represents a discrete piece of work that needs to be done. They’re especially helpful in the context of resolving a customer inquiry because you can assign tasks out to different people while linking them all back to the main conversation. Learn more.

What we’re working on

• Option to set a due date for tasks
• Task templates (so you don’t have to start from scratch every time)
• Ability to create tasks from rules and macros

» Check out the prototype here. « 

Note: You can start the prototype by creating a task from the “+” menu in the top left.

Feedback I’m looking for

Thinking about how you’re using tasks today:

• Are you using any workarounds to track due dates or repetitive tasks?
• What is the primary reason you’re not using tasks more?

Thinking ahead:

• Looking at the prototype, which of these updates would you use first?
• In what scenarios do you imagine creating tasks from rules?

Thanks!