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Question

Sort the conversation with newest at the top

  • February 7, 2025
  • 2 replies
  • 258 views

Deadboltdon

Hello this is probably very simple but just not seeing it as a option.  
I can sort the inbox so that the newest email is on top.   But what I am looking for is a way to sort the conversations/replies from the customer or the team, once I open a email thread.  
Currently if the team adds a internal message.  I need to scroll through the entire thread to the bottom in order to see it the most current reply. 

2 replies

Deadboltdon
  • Author
  • Conversationalist
  • February 7, 2025

I did see the “jump to most recent” box.  But would like it to just place it on top every time.


Sadie
Forum|alt.badge.img+3
  • Fronteer
  • February 10, 2025

Hi there! As it turns out, what you described is not currently possible in Front. However, I suggest submitting it as a feature request to our Product Team here! https://front.ideas.aha.io/ideas

Thanks for making Front even better!