Hello Team,
Could you please advise on whether the archived conversation will be reopened after tagging the team members? Thanks
Hello Team,
Could you please advise on whether the archived conversation will be reopened after tagging the team members? Thanks
Hi Kateryna! Isaiah here from the Support team
When you @mention a teammate in an archived conversation, the status will remain archived and will not change to open!
Let us know if you have any other questions
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.