We are seeing this name, Bryan Anderson, in Front on our DialPad integration.
Where is this name or CID being pulled from? We do not have this name in our contacts, or anywhere in DialPad. All our numbers are provisioned with our company name as the CID.
I have been chasing this down for a couple weeks now and cannot figure it out. Has anyone seen this before? Is there a fix or setting I need to set in Front?
This is the new integration, not the legacy integration.