Hi Front team,
Sharing a feature request for the MCP server. First, thanks for the open beta and for gathering feedback here directly.
The MCP server currently has no Knowledge Base tools. I'd love to see the KB surfaced through MCP.
We run a public help center on Front's KB and I'm building an AI agent to keep it healthy — specifically a periodic link audit. For each article, the agent needs to look at the outbound links to other KB articles and flag ones that are broken.
Concretely, the tools I'd hope to see
- read_knowledge_base_article — returns body with links as [label](url) (or a structured list of links with hrefs), plus last-modified date
- list_knowledge_base_articles / list_knowledge_base_categories — for enumeration
Later we also like to create drafted articles in some other workflow.
So, would love to know if KB support is on the roadmap, and happy to be an early tester if useful. Thanks!