How do I unassign multiple emails in one go. In the old site I would use CTRL & SELECT the relevant emails, then click UNASSIGN. However this option is no longer displayed.
Emails 1 and 3 selected, but there is no option to unassign. Is this something I need to add in the settings?
Best answer by PhoebeatFront
Hey Anna!
You can unassign conversations in bulk by going to the “Assign” option, then clicking unassign as your selection.
Step 1:
Step 2:
+5Hey Anna!
You can unassign conversations in bulk by going to the “Assign” option, then clicking unassign as your selection.
Step 1:
Step 2:
Hi, I believe after you select multiple email, you can hit on your name to select ‘unassigned’.
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