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vincent
Conversationalist
December 3, 2024

maintain assignee when a conversation is moved

  • December 3, 2024
  • 1 reply
  • 116 views

Hello,

 

It would be cool to keep the assignee when moving a conversation from one shared inbox to another shared inbox (or add this option in the rules options).


(I got an answer from Front Support Team and they confirmed that this is not possible yet)

 

Vincent

1 reply

Javier - Developer Relations
Community Manager
December 3, 2024

Hi ​@vincent,

 

You can submit ideas at https://community.front.com/ideas

 

In this case, this idea already exists, so you can add your vote for it here: https://front.ideas.aha.io/ideas/PRD-I-3953

 

Cheers!

Javier - Front Developer Relations