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Question

Is it possible to route based on dollar amounts inside a PDF attachment?

  • January 12, 2026
  • 1 reply
  • 23 views
kathleen
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Hi everyone,

I'm currently setting up Front for a Manufacturer's Rep agency in the HVAC/Plumbing industry. We have a specific workflow where "Stocking Orders" (POs over $25,000) need to be routed differently than standard daily orders.

The challenge is that the dollar amount is usually located inside the attached PDF Purchase Order, not in the email body.

Has anyone found a workaround for routing rules based on text/numbers inside an attachment? Or is the best practice to train our vendors to put "$25k" in the subject line so Front's rules can catch it?

Thanks!

    1 reply

    cat_apac
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    • cat_apac
    • Fronteer
    • January 12, 2026

    Hi there! Cat here from the Front support team 🌻

    I’m afraid Front’s rules currently cannot analyse the contents of attachments so the best workaround here would be to get the senders to include the relevant context in either the subject or body of the message they send your team so that your rules can detect this.

    If checking the attachment content is functionality that you would like to see implemented in the future, I would encourage you to submit a request for it at this link. Our Product team reviews and publishes ideas weekly to be viewed on this list, so keep an eye out for your request and other customer's reactions to it!

    This feature submission form is linked to our Product Ideas Portal which is accessible to all users. When features are submitted, they are listed in the Ideas Portal and can be upvoted by other Front users who discover requests that can improve their team's workflows. You'll receive an email update if a feature that you submitted or upvoted is developed and shipped!

    We appreciate you taking the time to let us know what you’re looking for — most of the improvements we make come from ideas and suggestions like yours, so thank you for reaching out.

    Cheers,
    Cat

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