Hello!
I wanted to create a rule with a ‘Rule set data’ using keywords to assign to a specific teammate who are on Front, but there are some keyword rules that should forward the email to a teammate who are not on Front.
Is there a way to create one rule,
- Where keywords are triggered and assigns to a teammate
 
or
- Keywords are triggered but forwards the email to a teammate who are not on Front.
 
or is creating two different rules is my only option?
