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Question

Can I assign different knowledge base for different Inboxes?

  • August 14, 2025
  • 1 reply
  • 54 views

ejskay

We are property management company and manage multiple micro hotels, so we have been struggling with using one data base for the entire shared inbox, as we have different amenities and policies across different properties. 

How can this be solved? 

1 reply

annika_hanlon
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Hello! Thank you so much for your post! We have responded to your support ticket sent in through our portal :)