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Hello All,

 

We have multiple outside vendors that provide us with tracking information for products we ship.  The problem we face is that ever one of them does it differently.  We are currently having to go through multiple emails, attachments and other systems to put things together.  Most of the relevant information is available in Front in one manner or another. 

My question is, can Fronts AI function parse information from attachments as well as the email body and make summaries based on information found?  Alternately is there an API solution for being able to extract information from the shipping companies?  

Im looking for any suggestions as we spend a lot of man hours sending the tracking information to our customers and feel like we spend too much time digging for the information prior to sending to customers.

 

Any help is appreciated, Thank You!

Nobody has any help on this?


Hi there! While there isn’t a way for Front’s AI to parse the information, based on what you outlined, you could create multiple Application Object to parse this information in Front. I’ve included more information about that here: https://help.front.com/en/articles/2002#overview

It is plan dependent, so you’ll want to review the doc to get all the details!

I’ve also included information on Front’s API for your reference here: https://dev.frontapp.com/docs/welcome


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