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Product Marketing
Community Manager
January 25, 2025
FEATURE UPDATE

Test rules as you build them

Related products:StarterProfessionalEnterprise
  • January 25, 2025
  • 2 replies
  • 179 views
Test rules as you build them

Admins and users can test rules on existing conversations and get instant feedback on which rule conditions and actions are performing as expected before setting them live. Learn more.

 

      2 replies

      laura_avanzato
      laura_avanzato
      Conversationalist
      February 7, 2025

      I love the idea! We tried to use this new feature a few days ago but ended up creating a test ticket again to double check the new rule. We didn’t have a relevant ticket at hand!

      Would it be possible to create a hypothetical “test ticket” within this feature? That would be perfect, at least for our way of working :D

      sburch
      sburch
      Conversationalist
      February 7, 2025

      Very exciting addition! Being an organization that is newer to using Front, it is incredibly valuable to be able to test as we formulate rules.

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