Admins and users can test rules on existing conversations and get instant feedback on which rule conditions and actions are performing as expected before setting them live. Learn more.
FEATURE UPDATE
Test rules as you build them
I love the idea! We tried to use this new feature a few days ago but ended up creating a test ticket again to double check the new rule. We didn’t have a relevant ticket at hand!
Would it be possible to create a hypothetical “test ticket” within this feature? That would be perfect, at least for our way of working :D
Very exciting addition! Being an organization that is newer to using Front, it is incredibly valuable to be able to test as we formulate rules.
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