Company admins can now create company-level macros and rule templates that work across all workspaces. They also get access to a centralized company rule library for managing shared workflow templates and ensuring consistent rule usage organization-wide.
The company rule library includes two new templates built for control:
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Mirror in inbox: Automatically show conversations in both individual and shared inboxes without moving them so you can increase team visibility and unlock Front AI features for individual inboxes.
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Block outbound messages: Prevent outbound messages from sending when specified conditions are met.