Feature Update

Link existing conversations

Related products: Growth Premier Scale Starter
Link existing conversations

Now, in addition to new conversations, you can link existing conversations using multi-select in your conversation list.

Learn more about linked conversations

Great! 👏

Now we’re just missing the possibility to link discussions and conversations! 

We have many scenarios where the convos we want to link are not readily accessible within the same list in order to multi-select. Please add the ability to link to an existing convo from within an open convo (by searching on ID or subject line).

Vote on this idea here

We’re very interested in the ability to link conversations. When I try to do so, I’m only seeing the option to merge conversations. I’ve been following the step by step process but the ability to link conversations isn’t an option.

We’re very interested in the ability to link conversations. When I try to do so, I’m only seeing the option to merge conversations. I’ve been following the step by step process but the ability to link conversations isn’t an option.

You might want to double-check to see if your plan has access to this feature.

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