Skip to main content
Feature Update

Customize ticket statuses by inbox

Related products:ProfessionalEnterprise
  • June 4, 2025
  • 0 replies
  • 58 views
Customize ticket statuses by inbox
Forum|alt.badge.img

With new ticket status groups, you can now create unique sets of statuses tailored to each inbox’s workflow. Hide default statuses where needed, easily make bulk updates, or keep it simple with company-level statuses. Learn more