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Feature Update

Control which facts are used in AI replies

  • May 1, 2026
  • 0 replies
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When reviewing AI replies that draw from similar conversations, admins can now invalidate specific facts directly from the source pill. This is useful for flagging facts from old conversations that are no longer accurate. Just click the trash icon next to any fact to stop it from being used in future replies. Invalidated facts appear with a strikethrough wherever they appear, and can be re-enabled at any time by clicking the trash icon again.

Learn more about fact invalidation.