Skip to main content
Feature Update

Automatically hand off chatbot conversations to your team

Related products:StarterProfessionalEnterprise
  • April 30, 2024
  • 0 replies
  • 98 views
Automatically hand off chatbot conversations to your team
Forum|alt.badge.img

With this update, you can automatically transition a chatbot conversation to an email thread with an agent. For inquiries that require further support, an agent can now easily pick up where the chatbot left off with context from the chatbot transcript.