Autopilot Playbooks let you define how complex work gets done: what information needs to be collected, what actions need to happen across which systems, and when to hand off to a teammate. Once defined, Autopilot runs the process: gathering missing details, taking action across connected systems, handling back-and-forth conversations, and adapting when things don't go as expected. Playbooks are built for the routine, high-volume work that requires coordination across teams and systems, so your team can focus on the cases that genuinely need human judgment.
Autopilot Playbooks and Resolve are part of the Autopilot add-on and must be enabled by the Front team. Join the waitlist.