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Kamohelo
Enthusiast
March 11, 2024
Solved

Using Front For WhatsApp

  • March 11, 2024
  • 2 replies
  • 345 views

Hi Everyone!

We have been using Front in conjunction with Twilio and Courier to send WhatsApp messages to our users. Using all three platforms is a long and tedious process. We use Twilio to approve WhatsApp marketing templates and add buttons, then we copy that template to a Courier template and add our list of users we want to send the WhatsApp message to and then send the template to the users on Courier and then we respond to user replies on Front. My question is can we do all of this just on Front? If so please let me know how or how to simplify this process. 
 

Best answer by megan

Hi Kamohelo, 

 

Front has the ability to integrate with Whatsapp, article link https://front.com/integrations/whatsapp, based on your plan you will have the ability to set this up within front to streamline and simplify your process. 

 

 

2 replies

megan
meganAnswer
Helper
March 12, 2024

Hi Kamohelo, 

 

Front has the ability to integrate with Whatsapp, article link https://front.com/integrations/whatsapp, based on your plan you will have the ability to set this up within front to streamline and simplify your process. 

 

 

geraldine_oduber
Conversationalist
April 30, 2024

How do I ad logo to whatsapp appearance into Front.?