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Kamohelo
Enthusiast
April 26, 2024
Solved

This channel is limited to 5 recipients per message

  • April 26, 2024
  • 1 reply
  • 138 views

I’m trying to send a WhatsApp mesaage to around 200 contacts but I get this error “This channel is limited to 5 recipients per message”

How can I change this limit? 

Best answer by PhoebeatFront

Hi @Kamohelo ! 

Phoebe here with the Front team. At the moment, you cannot send a message to more than 5 recipients at a time through the Front Whatsapp channel. I recommend submitting a feature request in our Ideas Portal if you’d like to increase this limit!

1 reply

PhoebeatFront
Fronteer
May 3, 2024

Hi @Kamohelo ! 

Phoebe here with the Front team. At the moment, you cannot send a message to more than 5 recipients at a time through the Front Whatsapp channel. I recommend submitting a feature request in our Ideas Portal if you’d like to increase this limit!

-Phoebe, Senior Customer Support Specialist @ Front