Hi everyone,
We’ve been experiencing consistent performance issues with Front across multiple users, and I wanted to check if anyone else has run into something similar.
The main problems we’re seeing:
- Frequent freezing: when switching between conversations or navigating through the app, the UI becomes unresponsive for several minutes unless the page is refreshed
- Incorrect conversation rendering: selecting one conversation sometimes shows a completely different thread in the main view
- Wrong assignment display: conversations appear assigned to the wrong users in some cases
This has been happening across different users, devices, and both web and desktop versions. It started recently and wasn’t an issue before.
We’ve already tried clearing cache/cookies and doing fresh reloads, but the issue persists and comes back intermittently.
Has anyone experienced similar behavior? If so, were you able to identify the root cause or find any reliable workaround?
Appreciate any insights.