I am trying to create a rule that will follow up an archived email, in a specific mail box, after 7 days with a reminder to respond to a quote. The rule runs but replies to me instead of the customer…. Anyone help?
Page 1 / 1
Hi
Seems a bit odd that the reply is going to you. I’m going to reach out to you via email to gather more information to debug further.
Thanks!
Thank you Cori and Phoebe for your help problem is now resolved. It was down to the way I was testing the rule.
Reply
Login to the community
No account yet? Create an account
Use your Front credentials
Log in with Frontor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.