Why is the drag-and-drop method the only way to reorder articles in the Knowledge Base? And, why is it so glitchy? It typically takes me multiple attempts to rearrange the articles and get them exactly right. And then, when I have them in the right order, if I edit an article, it moves it. Why are there not arrows or numbers to get the articles in the exact order that I want the first time I try it?
Question
Reordering Knowledge Base Articles
+3Hi Hannah,
I hear you loud and clear—the current drag-and-drop system for reordering articles isn't providing the precision or stability you need, especially when an edit moves things out of place.
You've raised some excellent points about adding more reliable controls like arrows or numbering. To get this directly in front of the team that manages our roadmap, please submit a feature request at the link below:
https://front.ideas.aha.io/ideas
This is the best way to ensure your feedback is tracked and prioritized as we look to improve the editor's functionality.
Thanks for providing feedback to help Front get even better!
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