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chodges
chodges
Conversationalist
April 10, 2026

Recommendations for New Users

What recommendations do you have for any new users coming into Front for the first time?  What’s the first thing you would recommend they do to set themselves up for success in using the tool effectively?

I look forward to the discussion.

    2 replies

    Annie A.
    Annie A.
    Fronteer
    April 10, 2026

    So excited to see you’re getting started with Front — welcome! I’ve put together some useful resources to help get your Front journey started:

    • Getting started: Walk through the basics of setting up your new Front account. 
    • Front Academy: Learning paths for your journey to become a Front expert
    • Resources: Guides, webinar events, and ebooks

     

    Those should all get you using Front in no time. 

    Annie A.
    nlzsybc
    nlzsybc
    Conversationalist
    October 8, 2026

    Hi ​@chodges IMO, I would say map your workflow before configuring Front. Define how you want your operation to work first, then structure your inboxes, routing, tags, and response expectations around that process. Start simple, make sure the core workflow works, and gradually introduce automations as you identify repetitive tasks. Most importantly, test before rolling anything out broadly, then continue refining the setup based on how your team actually uses Front.

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