Moving conversation from personal, to shared, back to personal inbox

  • 13 November 2023
  • 1 reply

Userlevel 2
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  • 12 replies

Hi, I’ve noticed that if I receive an email in my personal inbox, and I then move that to a team inbox, I am unable to move it back to my personal inbox. What is the reason for this? 



Best answer by saroach 14 November 2023, 15:33

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Hello Pstos!


I believe this is because you are now technically in the “Shared Mailbox”; therefore, due to privacy rights you would not be able to move any conversations into you personal from the shared inbox. I hope this helps!