Skip to main content
Question

Is there a way to "reply in a new conversation"?

  • November 21, 2025
  • 2 replies
  • 12 views
katriel
Forum|alt.badge.img+3

I can forward or re-send a message as a new conversation. But I often want to reply in a new conversation - follow up on one element of a conversation with an external person, without keeping all my colleagues subscribed to it. Is there a way to do that? 

2 replies

jen_lai
  • jen_lai
  • Fronteer
  • November 21, 2025

Hi ​@katriel, there is the ability to Link to a New Conversation https://help.front.com/en/articles/478144 if you need to create separate conversations that relate back to the original message. This is independent from the original conversation. 

katriel
Forum|alt.badge.img+3
  • katriel
  • Author
  • Helper
  • November 21, 2025

Thanks ​@jen_lai! Unfortunately that doesn’t work for my use case. I’d like to keep the “trail mail” as well as all the to: and cc: recipients of the previous message, while splitting it into a separate conversation. 

I think I can achieve what I want by sending the message and then moving it to a new conversation, which is OK but not ideal (it doesn’t let me work on a private draft for a while). 

Terms & ConditionsCookie settingsAccessibility statement