Receiving and sending the personal information of our customers is a critical part of our work and we’ve experienced challenges with encrypting both the body of the message as well as attachments. How is everyone else achieving this?
Solved
Encrypted Emailing - message and attachments
+2Best answer by cat_apac
Hi there! Cat here from the Front support team 🌻
Front currently has limited additional encryption options over and above our encryption of data at rest using AES-256 bit encryption and data in transit using TLS 1.2 (see: https://front.com/security)
There is an option to set up an email encryption workflow between Front and Microsoft Exchange: https://help.front.com/en/articles/2446528
Plus of course any additional ideas you have on this topic would be very welcome in our Product Ideas Portal! We have a few ideas already on this topic that might strike you as something you’d like to see in the future, so please feel free to also give those a vote and comment: https://front.ideas.aha.io/ideas/search?query=encryption
Cheers,
Cat
+6Hi there! Cat here from the Front support team 🌻
Front currently has limited additional encryption options over and above our encryption of data at rest using AES-256 bit encryption and data in transit using TLS 1.2 (see: https://front.com/security)
There is an option to set up an email encryption workflow between Front and Microsoft Exchange: https://help.front.com/en/articles/2446528
Plus of course any additional ideas you have on this topic would be very welcome in our Product Ideas Portal! We have a few ideas already on this topic that might strike you as something you’d like to see in the future, so please feel free to also give those a vote and comment: https://front.ideas.aha.io/ideas/search?query=encryption
Cheers,
Cat
+2Thanks so much, Cat. I’ve voted for the existing encryption topics. We use Gmail and have been working diligently with our CSM on ideas as well.
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