Is there any way to embed in a knowledge base article other than the limited video/inline photo?
Our Ops team has hundreds of “How-to’s” created using Scribe, and it appears that I will only be able to link it in the knowledge base article, not embed it.
Is that true? If so, is there any ETA on when that may be possible (I know the KB is on the “newer” side)
We would prefer to stay within Front and expand our users in the company to it but may be forced to buy an outside knowledge base depending on the capabilities.
Appreciate any help!
Best answer by cat_apac
Hi there! Cat here from the Front support team 🌻
I’m afraid the KB article HTML support is currently quite restrictive, I’m sorry! If this is something you would like to be able to edit in the editor, it looks like we have an open feature request for similar functionality in our Product Ideas Portal here: https://front.ideas.aha.io/ideas/PRD-I-5562. I'd recommend adding a vote and comment on this idea (or creating your own if this doesn't meet your needs) so that our Product team can better understand your use case / workflow.
I’m afraid the KB article HTML support is currently quite restrictive, I’m sorry! If this is something you would like to be able to edit in the editor, it looks like we have an open feature request for similar functionality in our Product Ideas Portal here: https://front.ideas.aha.io/ideas/PRD-I-5562. I'd recommend adding a vote and comment on this idea (or creating your own if this doesn't meet your needs) so that our Product team can better understand your use case / workflow.
