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Question

Chatbot Flow Query

  • November 26, 2025
  • 2 replies
  • 21 views

KarenGymnasium

Is it possible to branch your chatbot flow back to an initial multiple choice question rather than rewrite the flows all over again.  We have an initial multiple-choice question, and I’d like the option to return to it if a customer wants to ask another question on a different topic.

2 replies

cat_apac
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  • Fronteer
  • November 28, 2025

Hi there! Cat here from the Front support team 🌻

I’m afraid Front doesn’t currently support circular flows, but you can set up “saved flows” so that you can use the same series of steps multiple times: https://help.front.com/en/articles/2073#saved_flows

Cheers,
Cat


KarenGymnasium
  • Author
  • Conversationalist
  • December 1, 2025

Thanks - that is a shame.  Is there a way of copying an existing flow and creating a saved flow from it rather than having to start completely from scratch?