Is it possible to branch your chatbot flow back to an initial multiple choice question rather than rewrite the flows all over again. We have an initial multiple-choice question, and I’d like the option to return to it if a customer wants to ask another question on a different topic.
Solved
Chatbot Flow Query
Best answer by cat_apac
Hi there! Cat here from the Front support team 🌻
I’m afraid Front doesn’t currently support circular flows, but you can set up “saved flows” so that you can use the same series of steps multiple times: https://help.front.com/en/articles/2073#saved_flows
Cheers,
Cat
+6Hi there! Cat here from the Front support team 🌻
I’m afraid Front doesn’t currently support circular flows, but you can set up “saved flows” so that you can use the same series of steps multiple times: https://help.front.com/en/articles/2073#saved_flows
Cheers,
Cat
Thanks - that is a shame. Is there a way of copying an existing flow and creating a saved flow from it rather than having to start completely from scratch?
+9Hi
There isn’t a way to copy workflows right now, but I suggest submitting an idea at community.front.com/ideas to do this. There is an idea for copying rules, but not one specifically for copying chatbot flows.
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