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KarenGymnasium
Conversationalist
November 26, 2025
Solved

Chatbot Flow Query

  • November 26, 2025
  • 3 replies
  • 283 views

Is it possible to branch your chatbot flow back to an initial multiple choice question rather than rewrite the flows all over again.  We have an initial multiple-choice question, and I’d like the option to return to it if a customer wants to ask another question on a different topic.

Best answer by cat_apac

Hi there! Cat here from the Front support team 🌻

I’m afraid Front doesn’t currently support circular flows, but you can set up “saved flows” so that you can use the same series of steps multiple times: https://help.front.com/en/articles/2073#saved_flows

Cheers,
Cat

3 replies

cat_apac
cat_apacAnswer
Fronteer
November 28, 2025

Hi there! Cat here from the Front support team 🌻

I’m afraid Front doesn’t currently support circular flows, but you can set up “saved flows” so that you can use the same series of steps multiple times: https://help.front.com/en/articles/2073#saved_flows

Cheers,
Cat

KarenGymnasium
Conversationalist
December 1, 2025

Thanks - that is a shame.  Is there a way of copying an existing flow and creating a saved flow from it rather than having to start completely from scratch?

Javier - Developer Relations
Community Manager
December 18, 2025

Hi ​@KarenGymnasium,

 

There isn’t a way to copy workflows right now, but I suggest submitting an idea at community.front.com/ideas to do this. There is an idea for copying rules, but not one specifically for copying chatbot flows.

Javier - Front Developer Relations